Privacy notice
Last updated: date to confirm at launch
Your privacy matters, especially when you're reaching out about your wellbeing or your child's. This notice explains what information this website collects, why, and what your rights are.
Who I am
Shereena Akoto Therapy is run by Shereena Akoto, who is the data controller for the information you share through this website. You can contact me at shereenaakoto@gmail.com.
ICO registration number: to confirm
What this website collects
The only personal information this website collects is what you choose to send through the contact form:
- your name and email address
- your phone number, if you add it
- who the therapy is for (yourself, your child or a young person you care for)
- anything you write in your message, which may include information about your health or wellbeing
This website does not use cookies, tracking or analytics.
How your information is used
I use your information only to reply to your enquiry and, if you'd like, to arrange a time to talk or book an appointment. I never sell or share it for marketing.
Because a message may include information about your health, I only process it with your explicit consent, which you give by ticking the box on the contact form. You can withdraw your consent at any time by emailing me.
Where your information goes
When you send the form, your message is emailed straight to my inbox. It is not saved on the website. A few trusted services are involved in getting it to me:
- Cloudflare hosts this website and passes the form on.
- Resend delivers the email.
- Google (Gmail) is where I receive and keep emails.
These services may process data outside the UK. When they do, they use legal safeguards approved under UK data protection law.
How long I keep it
I keep enquiry emails for period to confirm. If you go on to have therapy with me, I will explain separately how your therapy records are kept.
Children and young people
If you're contacting me about a child or young person, please share only what you're comfortable with. I'll talk through anything more in person or on a call.
Your rights
Under UK data protection law, you have the right to:
- ask for a copy of the information I hold about you
- ask me to correct or delete it
- withdraw your consent
- object to or restrict how I use it
To use any of these rights, email shereenaakoto@gmail.com.
Complaints
If you're unhappy with how your information has been handled, please contact me first. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.